AWARDS
Recognizing ventures that set the standard for how customers discover, shop, and engage online. This category celebrates e-commerce businesses that deliver seamless, personalized, and memorable experiences across the customer journey, from browsing and checkout to fulfillment and after-sales care. Nominees should demonstrate how they use design, technology, and data to build loyalty and turn customers into advocates.
Jury Panel
Customer Experiences in E-commerce Award
Kareem Eid
Chief Commercial Officer, Vodafone Egypt
Customer Experiences in E-commerce Award
Ronaldo Mouchawar
Vice President of Middle East and North Africa, Amazon
Customer Experiences in E-commerce Award
Walid Hassouna
Founder & CEO, ValU